As a pioneer in the Cold Formed Steel construction industry, FRAMECAD continues innovate with game-changing software and advanced manufacturing technology.
That is why continuing to develop our customer portal, MyFRAMECAD into an intelligent business tool is a key milestone for FRAMECAD and a part of its continuous improvement philosophy.
Customer success is the core of our business. "We always work closely with our customers to ensure we provide the best product and services for their business growth" Says Mark Taylor, Founder of FRAMECAD.
FRAMECAD provides support at every step of the process from designing, engineering to construction
Having your finger on the pulse of how your business is operating is made even better through use of the new MyFRAMECAD customer portal, with training, support, FRAMECAD Shop and the Knowledge Centre available anytime, anywhere.
Through MyFRAMECAD, support is accessible at any time. Every member of your team can access information to assist them in their job and have queries answered quickly by experts in CFS construction.
Our worldwide team prides themselves with the level of customer service and support which enables the design-led Cold Formed Steel construction process to run smoothly and on time.
With MyFRAMECAD V2, you will experience a modern, faster and more responsive enterprise business system. We have introduced a new interface with a set of advanced features which will make your business even more efficient and an enjoyable user experience, check out our video here.
Top 7 reasons to use MyFRAMECAD to improve your business performance
1/ Stays up to date
MyFRAMECAD is connected seamlessly to your equipment so no matter where you are in the world you can access information regarding productivity, maintenance, scheduling, tool counts and much more.
2/ Access the Knowledge Centre, a library of dedicated Cold Formed Steel construction information
Whether you need information about design, engineering, manufacturing,equipment, assembly or almost anything to do with CFS construction, you will find an answer in our Knowledge Centre. A comprehensive knowledge based platform providing our customers with valuable information and FAQs. FRAMECAD Knowledge Centre is a part of MyFRAMECAD to provide 24/7 direct access to the information you need when you need it.
3/ Acts as a secure internal system
If you have any problems with your equipment you can access support immediately and FRAMECAD can complete remote diagnosis on your equipment when necessary.
4/ Gives you all your production data
All production data for your equipment are accessible from MyFRAMECAD from anywhere. So that you know exactly how much your factory and equipment have produced every hour, day, week or month.
5/ Enable FRAMECAD to provide you with the best service
If any issues arise, both your support staff and the team at FRAMECAD can extract manufacturing equipment information from MyFRAMECAD to provide real-time service
6/ Stays connected
The equipment is able to be online via Wifi, a LAN connection or through mobile data so almost wherever you are in the world you are able to have your equipment online.
7/ Gives you peace of mind
Providing you with the certainty that comes with knowing your project has exactly what it needs to finish on time and within budget; not to mention the peace of mind that comes from knowing you are fully supported should anything go wrong.
With the FRAMECAD System, training and support is provided at every step in the design, manufacture and erection process to allow you to utilise the skills of your existing designers, manufacturers and labourers.
Download our eBook to better understand how FRAMECAD can enable your company to Lead By Design.
The true advantage of the FRAMECAD System is speed and cost savings that can be gained through the intelligent integration of innovative software at every step of the CFS design, engineering and manufacturing process.
